このサイトはCookieを利用しています。サイトを使用することで弊社のおよびにご同意いただいたとみなされます。 利用規約 & プライバシーポリシー

NokScoot would like to update its booking policy for tickets that were purchased before 00:00 28 January 2020 on routes between China (Mainland only) and Bangkok (DMK), for travel between 24 January 2020 and 29 February 2020, please contact NokScoot Call Centre for the following options:

  • Rebook your flight to other cities in China operated by NokScoot (XW) within 30 days of the original booking date free of charge, subject to availability; or
  • Rebook your flight to destinations other than China, operated by NokScoot (XW) within 30 days of the original booking date, subject to fare difference. The date change fee will be waived; or
  • Option for a 100% refund of your unused itinerary value to the original mode of payment; or
  • Option for a 120% refund of the unused itinerary value in the form of a non-transferable NokScoot Travel Voucher, valid for twelve (12) months for travel to be booked within this validity period.

To rebook or seek a refund, please contact NokScoot Call Centre at the numbers listed here:

Thailand

Telephone Number : +66 2 021 0000

  • English support : Open 24 hours, Monday to Sunday
  • Mandarin support: Open 24 hours, Monday to Sunday
  • Thai support: Open 9 a.m. to 9 p.m. (Bangkok time). Monday to Sunday

China
Telephone Number: +86 400 642 8268

  • English support: Open 24 hours, Monday to Sunday
  • Mandarin support: Open 24 hours, Monday to Sunday
  • Thai support: Open 10 a.m. to 10 p.m. (Tianjin time), Monday to Sunday

We thank you for your continued support.