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Need a listening ear?

Still can’t find the answer to your question? If you’ve taken a look at our site map, browsed through our website, and used our search bar at the top right corner of every page but still need help please email to us  or just give us a ring at the most convenient number listed below.

 

Thailand

Telephone Number :+66 2 021 0000

Available times :English support opens 24 hours, Monday to Sunday.

Mandarin support opens 5am to 11pm (Bangkok time), Monday to Sunday.

Thai support opens 6am to 12am (Bangkok time), Monday to Sunday.

Singapore

Telephone Number :+65 3158 3388

Note: Please do NOT dial '6' in front of the number above - it does indeed start with a '3', so don't worry!

Available times :English support opens 24 hours, Monday to Sunday.

Mandarin support opens 6am to 12am (Singapore time), Monday to Sunday.

Japan

Telephone Number : +81 3 4579 5788 

Available times :Japanese support opens 7am to 9pm (Tokyo time), Monday to Sunday.

English support opens 24 hours, Monday to Sunday.

China

Telephone Number : +86 400 120 3055 

Available times: Mandarin support opens 6am to 12am (Tianjin time), Monday to Sunday.

English support opens 24 hours, Monday to Sunday.

Taiwan

Telephone Number : +886 9 7348 2980

Available times: Mandarin support opens 6am to 12am (Taipei time), Monday to Sunday.

English support opens 24 hours, Monday to Sunday.

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