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Contact Us

Need a listening ear?

Still can’t find the answer to your question? If you’ve taken a look at our site map, browsed through our website, and used our search bar at the top right corner of every page but still need help please email to us  or just give us a ring at the most convenient number listed below.

Due to the ongoing COVID19 virus outbreak we are experiencing high call volume. We apologize if you are unable to speak to a NokScoot representative at 020-210000

Please email us at our email address Support@Nokscoot.zendesk.com, and our staff will reply back as soon as possible.

Thailand
Telephone Number:+66 2 021 0000

  • English support: Opens 24 hours, Monday to Sunday
  • Mandarin support: Opens 24 hours, Monday to Sunday
  • Thai support: Opens 9 am to 9 pm (Bangkok time), Monday to Sunday

China

Telephone Number: 4000 280 219 (for calls within China only)/ +86 4000 280 219

  • English support: Opens 24 hours, Monday to Sunday
  • Mandarin support: Opens 24 hours, Monday to Sunday
  • Thai support: Opens 10 am to 10 pm (Tianjin time), Monday to Sunday

Taipei
Telephone Number: 008 0149 1454 (for calls within Taiwan only)

  • English support: Opens 24 hours, Monday to Sunday
  • Mandarin support: Opens 24 hours, Monday to Sunday
  • Thai support: Opens 10 am to 10 pm (Taipei time), Monday to Sunday

Japan
Telephone Number: 012 076 4034 (for calls within Japan only)

  • English support: Opens 24 hours, Monday to Sunday
  • Japanese support: Opens 9 am to 6 pm (Tokyo time), Monday to Friday
  • Thai support: Opens 11 am to 11 pm (Tokyo time), Monday to Sunday

Singapore
Telephone Number: +65 3138 4047

  • English support:Opens 24 hours, Monday to Sunday
  • Mandarin support: Opens 24 hours, Monday to Sunday
  • Thai support:Opens 10 am to 10 pm (Singapore time), Monday to Sunday

India
Passenger Reservations Enquiry
Telephone Number : 000 800 050 2012 (Support the call within India only) / +91 11 7127 9580

  • English support: Opens 24 hours, Monday to Sunday
  • Tamil support: Opens 9am to 6pm (India time), Monday to Friday.

Indian Travel Agency Enquiry
Telephone Number : +91 22 6731 3085

  • English support: Opens 09.00 am to 05.30 pm (India Time), Monday to Friday
  • English support: Opens 09.00 am to 01.00 pm (India Time), Saturday
  • Sunday & Holidays Office Closed